Terms & Conditions

To access certain features of ImportMartBD, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activities that occur under your account.
• Providing accurate, complete, and up-to-date information during registration.

If you suspect any unauthorised use of your account, notify us immediately at info@importmartbd.com.

By using ImportMartBD, you agree not to:

• Violate any applicable laws or regulations of Bangladesh.
• Infringe upon the intellectual property or other rights of others.
• Upload, post, or transmit harmful, abusive, or inappropriate content.
• Engage in fraudulent, misleading, or unauthorised activities.
• Attempt to gain unauthorised access to any part of the platform.
• Use the platform for any unlawful or prohibited commercial purpose.
• Harass, abuse, or harm other users, sellers, or {SITE_NAME} staff.

All content, trademarks, graphics, logos, designs, and functionalities available on ImportMartBD are the exclusive property of ImportMartBD and are protected by applicable intellectual property laws of Bangladesh and internationally.

Unauthorised use, reproduction, modification, or distribution of any material from this platform is strictly prohibited and may result in legal action.

• Sellers are solely responsible for ensuring the accuracy of product listings, descriptions, images, and pricing.
• Buyers are responsible for reviewing all product details carefully before making a purchase.
• ImportMartBD does not guarantee the quality, safety, legality, or suitability of products listed by third-party sellers.
• ImportMartBD reserves the right to remove any product listing that violates our policies without prior notice.

• Payments are securely processed through trusted and verified payment partners.
• You must provide accurate billing and payment information for all transactions.
• ImportMartBD reserves the right to refuse or cancel any transaction in cases of suspected fraud, pricing errors, or unauthorised activity.
• All prices are displayed in Bangladeshi Taka (BDT) unless otherwise stated.

By using our platform, you agree to our Privacy Policy, which describes how ImportMartBD collects, uses, and protects your personal data. We strongly encourage you to review it.

All returns, exchanges, and refunds are handled in accordance with our official Refund & Return Policy. Users are advised to review this policy carefully before placing any orders.

ImportMartBD reserves the right to suspend or permanently terminate user accounts and access to the platform without prior notice if:

• Any violation of these Terms is detected.
• Fraudulent activity or misuse of the platform is identified.
• A user engages in behaviour harmful to other users, sellers, or the platform.
• Required by applicable law or regulatory authority.

ImportMartBD may update or revise these Terms at any time. Updated versions will be posted on this page with a revised date. Your continued use of the platform after any changes constitutes your acceptance of the revised Terms. We encourage you to check this page regularly.

ImportMartBD, its affiliates, employees, and partners shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages resulting from:

• Your use of or inability to use the platform or services.
• Product defects, quality issues, or seller misrepresentations.
• Delivery delays or failures caused by third-party logistics providers.
• Technical errors, system outages, or data loss.
• Unauthorised access to your account resulting from your own negligence.

These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.